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Stories - Page 1 of 3 Page 1|2|3

We asked our Senior Centers to tell us what they thought about our company and our product. This is just some of what they had to say....

NAC
"I am 200% satisified. I tell other centers that don’t have Copilot that I’ve never dealt with anyone like you. If you can’t get anyone, they always call you right back, and they always get back right away with emails. I’ve never dealt with anyone as efficient as you guys." –Mary Jayne Kozlowski (New Image)
LCS
"Copilot is already giving me more time and more I&R time. It allows the seniors to see everything that is happening in one place (the touch screen), whereas before you could only fit so much on a calendar. It also reminds them of what activities are going on today." –Valarie Bullock (Lemington)
Southwest
"I do most of the new consumer entering, and Copilot has been easy to use. I love that the system is web-based, and I can access every one of my Senior Centers and watch what’s going on that day. If there is a problem, I can log onto Copilot and help right away." –Debbie DeSefano (Burgettstown)
Plum
"Before, the month end was about 5 days of hassle, and now I’m done in a couple hours. Simple and quick! It’s a lot easier and more simplified. The biggest benefit is that Copilot is able to communicate with the state’s system! " –Linda Boyer (Plum)
Lehigh
"Our nutrition specialist is gaining the most benefit from the pre-registration portion. Our numbers are more exact. We have fewer meals not served because of using Copilot. The consumers are taking more responsibility now because they can actually see what they did or did not sign up for at the center." –Cyndie Carioli (Allentown)
Meyersdale
"I like the fact that I can bring up all of the Copilot information whenever I want to see it from wherever I want. I also like the consumer information input form, and how we can view and keep track of the volunteer hours." –Cinda Yinkey (Meyersdale)
Winola
"Excellent customer service, all of you are very nice! I definitely love calling you, you have been very knowledgeable and I wouldn’t be where I am today without your help." –Karen Andrews (Lake Winola)
Freeland
"Now with Copilot, I print out the report and compare it to the sign in sheets to make any adjustments that I have to in 5 minutes." –Patty McClellan (Freeland)
Beth Center
"I like the idea that we can keep track of numerous activities in Copilot and then run reports for the activities. I have people from the Agency who need reports from our center, and the reports are very easy to get and send to the Agency." –Jerri Drupp (Beth Center)
Pittston
"Excellent. Excellent customer service. Scale of 1-10 I give you a 20.” The technical support is awesome!" –Connie Andrews (Pittston)

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