We asked our Senior Centers to tell us what they thought about our company and our
product. This is just some of what they had to say....
|
"I am 200% satisified. I tell other centers that don’t have Copilot that I’ve never
dealt with anyone like you. If you can’t get anyone, they always call you right
back, and they always get back right away with emails. I’ve never dealt with anyone
as efficient as you guys." –Mary Jayne Kozlowski (New
Image)
|
|
"Copilot is already giving me more time and more I&R time. It allows the seniors
to see everything that is happening in one place (the touch screen), whereas before
you could only fit so much on a calendar. It also reminds them of what activities
are going on today." –Valarie Bullock (Lemington)
|
|
|
|
"I do most of the new consumer entering, and Copilot has been easy to use. I love
that the system is web-based, and I can access every one of my Senior Centers and
watch what’s going on that day. If there is a problem, I can log onto Copilot and
help right away." –Debbie DeSefano (Burgettstown)
|
|
"Before, the month end was about 5 days of hassle, and now I’m done in a couple
hours. Simple and quick! It’s a lot easier and more simplified. The biggest benefit
is that Copilot is able to communicate with the state’s system! "
–Linda Boyer (Plum)
|
|
|
|
"Our nutrition specialist is gaining the most benefit from the pre-registration
portion. Our numbers are more exact. We have fewer meals not served because of using
Copilot. The consumers are taking more responsibility now because they can actually
see what they did or did not sign up for at the center."
–Cyndie Carioli (Allentown)
|
|
"I like the fact that I can bring up all of the Copilot information whenever I want
to see it from wherever I want. I also like the consumer information input form,
and how we can view and keep track of the volunteer hours."
–Cinda Yinkey (Meyersdale)
|
|
|
|
"Excellent customer service, all of you are very nice! I definitely love calling
you, you have been very knowledgeable and I wouldn’t be where I am today without
your help." –Karen Andrews (Lake Winola)
|
|
"Now with Copilot, I print out the report and compare it to the sign in sheets to
make any adjustments that I have to in 5 minutes." –Patty
McClellan (Freeland)
|
|
|
|
"I like the idea that we can keep track of numerous activities in Copilot and then
run reports for the activities. I have people from the Agency who need reports from
our center, and the reports are very easy to get and send to the Agency."
–Jerri Drupp (Beth Center)
|
|
"Excellent. Excellent customer service. Scale of 1-10 I give you a 20.” The technical
support is awesome!" –Connie Andrews (Pittston)
|
|
|